Using the hard shoulder safely
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You must not use the hard shoulder to overtake, and you may only drive on it when motorway signs show it is open as a running lane. A red cross or no sign above the hard shoulder means you must stay off it unless you have an emergency or breakdown, in which case you should use the hard shoulder or an emergency refuge area. For example, if traffic is slow and you see cars queuing, you must not move onto the hard shoulder to get past, but if your car suddenly loses power you should pull onto the hard shoulder or into a refuge area and switch on your hazard lights.
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